FAQs


If you need help resetting your password, we can help by sending you a link to reset it.

  • Visit Forgot Password
  • Enter the email address
  • Select Reset
  • Check your inbox for a password reset email
  • Click on the URL provided in the email and enter a new password

If you don't see the email in your inbox

  • Check your spam/junk folder
  • Make sure email address: mybsw@bsw-heating.com is not blocked or make sure all emails from this email are always delivered
  • If that still does not work, please contact us

Certificate might not be available or awaiting certificate QA check. Please contact your Service Contracts Administrator at BSW